• JAMIE SONG

Person 1
Person 2
Person 3

20+ Happy Clients

Currently at West Monroe ✨

Designing for less friction, more value

Senior Product Designer

Product Design

Branding

Collaborative Team Player

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Orange Pyramid
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I’m a Senior Product Designer with 4+ years of experience cutting through complexity to build products people actually enjoy using. I’ve worked with startups and Fortune 500 teams to design solutions that make users’ lives easier. I move fast, collaborate well, and sweat the details that bring great products to life.

Projects by Industry

Due to client NDAs, I have removed company names for confidentiality.

02

02

Driving loan servicing efficiency with smarter workflows and automation

Driving loan servicing efficiency with smarter workflows and automation

Driving loan servicing efficiency with smarter workflows and automation

Title Insurance, Escrow & Settlement Servicing Company • 2022 - 2024

Title Insurance, Escrow & Settlement Servicing Company • 2022 - 2024

LEAD DESIGNER

UX/UI

USER RESEARCH/TESTING

Increase in employee productivity due to streamlined team-based automation

Reduction in duplicate workflow errors, boosting efficiency and lowering operational risks

Increase in employee productivity due to streamlined team-based automation

Reduction in duplicate workflow errors, boosting efficiency and lowering operational risks

This flagship platform automates mortgage processes, integrating solutions for title, settlement, collateral risk management, and property valuation to enhance compliance and enable data-driven decision-making.


As lead designer, I oversaw the end-to-end design of a loan servicing tool, collaborating with a cross-functional team and reporting to 10+ product owners.


I implemented key enhancements, including task automation and multi-user collaboration, resulting in a productivity boost and a overall reduction in workflow errors.

This flagship platform automates mortgage processes, integrating solutions for title, settlement, collateral risk management, and property valuation to enhance compliance and enable data-driven decision-making.


As lead designer, I oversaw the end-to-end design of a loan servicing tool, collaborating with a cross-functional team and reporting to 10+ product owners.


I implemented key enhancements, including task automation and multi-user collaboration, resulting in a productivity boost and a overall reduction in workflow errors.

04

04

Modernizing a high-traffic government GIS platform with a user-centered approach

Modernizing a high-traffic government GIS platform with a user-centered approach

Geospatial Data Management Solutions Company • 2023

Geospatial Data Management Solutions Company • 2023

8 WEEKS

LEAD DESIGNER

UX/UI

WEB REDESIGN

WORKSHOP FACILITATION

DESIGN AUDIT

DESIGN SYSTEM

22%

22%

Decrease in bounce rate post-redesign, improving user engagement

Decrease in bounce rate post-redesign, improving user engagement

+56%

+56%

Increase in average time on page, post-re-design, indicating higher user interaction

Increase in average time on page, post-re-design, indicating higher user interaction

With nearly 3 million monthly visitors, Beacon is a trusted platform used by over 1,000 organizations nationwide, offering local governments powerful GIS tools and comprehensive data reporting through an intuitive, web-based interface.


Over the course of an 8-week project, I led the redesign of the landing page and conducted a comprehensive heuristic evaluation of their platform, offering practical UX recommendations that improved usability and the overall experience.


Given the team’s limited design experience, I helped them navigate core design principles, performed a detailed audit of key features, and introduced a reusable design system.

With nearly 3 million monthly visitors, Beacon is a trusted platform used by over 1,000 organizations nationwide, offering local governments powerful GIS tools and comprehensive data reporting through an intuitive, web-based interface.


Over the course of an 8-week project, I led the redesign of the landing page and conducted a comprehensive heuristic evaluation of their platform, offering practical UX recommendations that improved usability and the overall experience.


Given the team’s limited design experience, I helped them navigate core design principles, performed a detailed audit of key features, and introduced a reusable design system.

Let’s connect!

jjamiekang@gmail.com

Let’s connect!

jjamiekang@gmail.com

Let’s connect!

jjamiekang@gmail.com

Project Showcase

Due to client NDAs, I have removed company names for confidentiality.

Project Showcase

Due to client NDAs, I have removed company names for confidentiality.

  • JAMIE SONG

  • JAMIE SONG

Person 1
Person 1
Person 2
Person 2
Person 3
Person 3

20+ Happy Clients

Currently at West Monroe ✨

Hi there, I'm Jamie!

Senior Product Designer

Product Design

Branding

Collaborative Team Player

Senior Product Designer

Product Design

Branding

Collaborative Team Player

✦ SCROLL DOWN ✦ AND KNOW ME BETTER
Profile Picture
✦ SCROLL DOWN ✦ AND KNOW ME BETTER
Profile Picture
Orange Pyramid
Orange Pyramid
Purple Sphere
Purple Sphere
Blue Cylinder
Blue Cylinder
Turquoise Star
Turquoise Star
Lime Green Object
Lime Green Object
Yellow Cube
Yellow Cube

I’m a Senior Product Designer with 4+ years of experience cutting through complexity to build products people actually enjoy using. I’ve worked with startups and Fortune 500 teams to design solutions that make users’ lives easier. I move fast, collaborate well, and sweat the details that bring great products to life.

  • JAMIE SONG

  • JAMIE SONG

Person 1
Person 1
Person 2
Person 2
Person 3
Person 3

20+ Happy Clients

Currently at West Monroe ✨

Hi there, I'm Jamie!

Senior Product Designer

Product Design

Branding

Collaborative Team Player

Senior Product Designer

Product Design

Branding

Collaborative Team Player

✦ SCROLL DOWN ✦ AND KNOW ME BETTER
Profile Picture
✦ SCROLL DOWN ✦ AND KNOW ME BETTER
Profile Picture
Orange Pyramid
Orange Pyramid
Purple Sphere
Purple Sphere
Blue Cylinder
Blue Cylinder
Turquoise Star
Turquoise Star
Lime Green Object
Lime Green Object
Yellow Cube
Yellow Cube

I’m a Senior Product Designer with 4+ years of experience cutting through complexity to build products people actually enjoy using. I’ve worked with startups and Fortune 500 teams to design solutions that make users’ lives easier. I move fast, collaborate well, and sweat the details that bring great products to life.